Members First Credit Union is owned by its members and run by a board of directors you elect.  You can be confident that your financial privacy is a top priority of this credit union.  We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.  If you have any questions, please contact a Member Service Representative at 361-991-6178 or 1-800-242-3037.

We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities.  In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.

Under these arrangements, we may disclose all of the information we collect, as described herein to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. 

To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide.  We do not permit these companies to sell to other third parties the information we provide to them.

We collect and may disclose nonpublic personal information about you from the following sources

  • Information we receive from you on membership and loan applications and other forms;

  • Information about your transactions with us or others;

  • Information we receive from a consumer reporting agency;

  • Information obtained when verifying the information you provide on an application or other form, such as from your current or past employer or from other institutions where you conduct financial transactions.

We may also disclose information we collect about you under other circumstances as permitted or required by law.  These disclosures typically include information to process transactions on your behalf, conduct operations of the credit union, follow your instructions as you authorize, or protect the security of our financial records.  If you terminate your membership with Members First Credit Union, we will not share information we have collected about you except as permitted or required by law.

We restrict access to nonpublic information about you to those employees who have a specific business purpose in utilizing your data.  Our employees are trained in the importance of maintaining confidentiality and member privacy.  We maintain physical, electronic and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

Privacy Policy

FACTS

WHAT DOES MEMBERS FIRST CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
• Social Security number and income;
• account balances and payment history;
• credit history and credit scores.
When you close your account, we continue to share information about you according to our policies.

How?

All financial companies need to share customers’ personal information to run their everyday business – to process transactions, maintain customer accounts, and report to credit bureaus. In the section below, we list the reasons financial companies can share their customers’ personal information, the reason Members First Credit Union chooses to share, and whether you can limit this sharing.

Reasons we can share your 
personal information:

Does Members First Credit Union share?

Can you limit my sharing?

For our everyday business purposes-
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, and report to credit bureaus

Yes

Yes, you may choose to Opt-Out in writing

For our marketing purposes –
To offer our products and services to you

Yes

Yes, you may choose to Opt-Out in writing

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes –
Information about your transactions and experiences

Yes

Yes, you may choose to Opt-Out in writing

For our affiliates’ everyday business purposes –
Information about your creditworthiness

No

We don’t share

For non- affiliates’ to market to you

No

We don’t share

Questions?  Call 1(361) 991-M1ST (6178) 

 

 

 

Email Link Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Members First Credit Union suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated, please contact Members First Credit Union by phone or at your nearest office. Thank you. If you "Continue", the link will open a new email message in your default email program.

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External Link Disclaimer

Members First Credit Union has no control over information at any site hyperlinked to or from this Site. Members First Credit Union makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by Members First Credit Union of any information in any hyperlinked site. In no event shall Members First Credit Union be responsible for your use of a hyperlinked site. If you "Continue", the link will attempt to open a new window. If it is unable to, the link will open in the current window.

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