Member Survey

Members First is always striving to give the best service, and become the preferred financial institution for our members, so when you have an interaction with our employees, your feedback could earn you an entry to win $250!

In order to receive an entry, please complete the survey below accurately and completely . Each valid survey you complete will earn 1 entry into the $250 quarterly drawing (you are allowed up to 3 entries per quarter, per member)For complete rules and requirements about the survey & drawing, please see below.

Required Field
Required Field
Required Field
(Employee name or Teller #) Required Field
Required Field

Please rate the quality of service you received from our employee.

  Excellent Above
Average
Satisfactory Needs
Improvement
Poor
Promptness*
Accuracy*
Courtesy*
Professionalism*
Overall*
Required Field
Required Field

$250 Member Survey Quarterly Drawing Official Rules and Requirements

 $250 Member Survey drawing will be held on the last day of each ending quarter unless said day falls on a non-business day. If drawing day falls on a non-business day, drawing will be held the next business day (Dates listed below). All surveys must be submitted by 5:00 PM CST  on the last day of each quarter.
 
To receive an entry; the entrant must be a legal resident of the 50 United States and District of Columbia, and is 18 years of age or older. The entrant is NOT an employee, director, or volunteer at Members First Credit Union. The entrant is NOT an immediate family member and/or in the same household of a Members First employee, director, or volunteer. The entrant must be a current member in good standing with Members First Credit Union. The entrant must have performed a transaction or service with an employee at any Members First Credit Union location. The entrant must complete the survey within seven (7) business days of the transaction receipt or interaction or survey will be void. If any portion of the survey is inaccurate, untrue, left blank, filled with N/A, don't know or don't remember, the survey will become void and no entry will be submitted into the drawing.
 
After the survey has been verified for accuracy & met the guidelines, the member will receive (1) one entry for each completed and verified survey, up to a maximum of (3) three entries per quarter. The entry will be submitted for the current quarter that the survey was completed. On the last day of each quarter (Dates listed below), (1) One winner will be selected in a random drawing to win a $250.00 prize. Odds of winning depend on the total number of surveys submitted each quarter.
 
The winner will be notified by phone and/or email within 10 business days of the drawing date each quarter. In the event we are unable to contact the winner for any reason or the winner has not responded to Members First Credit Union within 24 hours of notification, we will randomly draw an alternative winner. When the winner is selected, the $250.00 prize will be credited to the members account number associated with the survey entry (no cash or gift cards will be given). By accepting this prize, the winning member may be asked for proof of transaction by collecting their transaction receipt. The winning member will agree to sign a consent disclosure for Members First Credit Union to use the winning members name for all promotional materials related to the $250.00 survey drawing. All decisions are final and at Members First Credit Union’s discretion.
 
By accepting the prize, the winner agrees to hold Members First Credit Union and its directors, officers, and employees, harmless against any and all claims and liabilities arising that may be caused or claim to be caused out of the acceptance or use of this prize. Members First Credit Union is not responsible for any incorrect or inaccurate information. Members First Credit Union reserves the right at its sole discretion to cancel, terminate, modify or suspend this promotion at any time. 
 
$250 Member Survey drawing dates for 2015 thru 2016: 

December 31, 2015  - Winner Selected: Mary Louise A.
March 31, 2016 - Winner Selected: Francisco V.
June 30, 2016 - Winner Selected: Julie L.
September 30, 2016 - Winner selected: Erick P.
December 30, 2016 - Winner Selected: Edward P.


$250 Member Survey drawing dates for 2017: 
April 1, 2017 - Denise D.
July 1, 2017 - Gina G.
October 2, 2017 - 
January 2, 2018 - 
 

 

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